Changing of Guards at Coalition of Franchisee Associations

The board of directors of the Coalition of Franchisee Associations (CFA) announced on Thursday new officers. The organization that represents over 41,000 franchisees from some of America's largest franchise brands has elected franchise owners John Motta to serve as its new chairman, Terry Hutchison as vice chairman, Connie Schimdt-Kirman as secretary, and Christy Williams as treasurer.

Motta replaces outgoing Keith Miller, who has completed three terms as chairman.

Former chairman Miller says he is grateful for the opportunity to have led the CFA and help franchisees. He cautions franchisee associations to not be distracted from their focus on implementing the universal franchisee bill of rights. These rights that franchisees have come up with are what they see as critical protections in which franchisees drive laws and contracts to meet—such as to be able to transfer their franchised business to a qualified purchaser, to be given a local venue for any dispute resolution that may come up with their franchisor or a right to price and buy goods that the franchisee sells that meet system standards rather than buying from a mandated supplier by the franchisor. Other business organizations may agree on general business issues but typically ignore or even fight such franchisee issues. “We must resist becoming just another pro-business organization without differentiation towards our unique constituents,” said Miller.  “We represent franchisees, and franchisees only.”

“I am excited to take on the role of chairman of the CFA,” Motta said. “I want to thank Keith Miller for all he has done for the last four years. Keith has brought CFA to a new level, and it's now my job to continue the growth of the CFA,” Motta said.
Motta has been an awarded franchisee owner for 37 years with Dunkin’ Brands and currently owns 28 Dunkin’ Donuts franchises in New Hampshire and Virginia. He has served on the CFA board of directors since 2012. Hutchinson is a 7-Eleven franchise owner in south Florida. He has served on CFA’s board since 2015. Schmidt-Kirman operates Kumon learning center locations and represents the International Association of Kumon Franchisees with the CFA. She has served as CFA secretary since 2016. And Williams was named CEO of Elevanta and National Franchisee Association (comprised of Burger King franchisees) in 2017 and has been instrumental in developing franchisee associations and national programs for franchisees.
“Franchisees continue to face regulations and pressures from our government officials, and I will commit to work with our board and our members to make progress toward better outcomes for our franchisees,” Motta said.